Last updated: December 2023

Please carefully review this privacy notice (“Privacy Notice”) as it outlines our collection, use, disclosure, retention, and protection of your personal information. This Privacy Notice applies to any website, application, or service referencing this Privacy Notice. By providing us with your personal information or allowing us to collect it in any of the ways described in section 2 below, you consent to our collection, storage, and usage: (a) to fulfill our contractual obligations to you; (b) based on our legitimate interests for internal administrative purposes, data analytics, benchmarking (refer to section 3 below for details), direct marketing, maintaining automated backup systems, or for detecting or preventing crime; or (c) based on your consent, which you may withdraw at any time, as outlined in this Privacy Notice.

This Privacy Notice is applicable even if you are not a customer or direct contact of ours, such as if you have never utilized any of our websites, applications, or services. We may possess your personal information because it has been received from a user of our websites, applications, or services.

1. Who We Are

This Privacy Notice pertains to all products, applications, and services offered by E NTERACT LLC, is a company incorporated in Nigeria. Our registered office address is GA12 Banex Plaza Abuja, Nigeria, and its affiliates. This excludes any products, applications, or services with separate privacy notices not incorporating this Privacy Notice.

2. How We Collect Information

Permissible under applicable law, we collect information about you and other parties when you:

• Register to use our websites, applications, or services, including free trials.

• Place an order using our websites, applications, or services.

• Use our applications, including metadata collection.

• Complete online forms, participate in surveys, post on message boards, blogs, enter competitions, or download information.

• Interact with us through social media or chatbots.

• Provide contact details when registering or accessing our websites, applications, or services.

We also collect information from your devices and applications used to access our services. This may include device identification, location information, connection details, IP address, browsing history, and web log information, gathered through cookies or similar technologies (refer to section 11 below).

We may enhance collected information with data obtained from third parties entitled to share it, adhering to applicable laws.

Providing Information About Others

If you provide us with personal information about someone else, you are responsible for ensuring compliance with data protection laws regarding such disclosure. You must have obtained required consents and provided necessary notices as per applicable laws.

3. How We Use Your Information

Permissible under applicable law, we use your information to:

• Provide requested information, services, or applications.

• Verify information accuracy and compare it with third parties.

• Maintain, protect, and improve applications, products, services, and information.

• Manage and administer your use of our offerings.

• Monitor, measure, improve, and protect content, websites, applications, and services.

• Undertake internal testing for security and performance improvement.

• Comply with regulatory or legal obligations.

• Detect, prevent, investigate, or remediate crime or illegal activities.

• Contact you for customer research or provide targeted advertising and marketing.

• Deliver location-based services using geolocation data.

Permitted by applicable law, we retain your information even after closing your account for legal, regulatory, fraud prevention, and legitimate business purposes.

Our website and services may use technology to:

• Compare device information with our records.

• Obtain information on technical errors or issues.

• Comply with legal or regulatory obligations.

• Collect data on how you and users utilize our applications and services.

You can manage privacy settings within your browser or our applications and services.

In addition to the purposes in this section 3, we may use information for targeted advertising, marketing, or information delivery based on your usage. Sections 5 and 6 provide details on these activities.

We may monitor or record communications with you for training, quality assurance, and legal obligations.

Mobile Data

Information obtained through mobile applications may be our own or third-party applications. You can configure privacy settings on your device for our mobile applications.

Data Analytics and Benchmarking

For legitimate business interests, we use information generated during service use for statistical analysis, benchmarking, and forecasting, leveraging technologies like artificial intelligence and machine learning.

Purposes include:

• Profiling activities to adapt services and personalize communications.

• Advertising, marketing, or information delivery based on service use.

• Research and development for service improvement.

• Providing location-based services.

Your clients’ personal information may be included in these uses. Individuals have the right to object, and you can contact us at support@interactcore.net.

4. Sharing Your Information

We may share your information with:

• Companies within the E NTERACT LLC for various purposes.

• Service providers, agents, or third parties processing information on our behalf.

• Entities collaborating for research or public interest.

• Partners, resellers, developers, and third parties involved in providing services.

• Third parties for payment transactions or marketing purposes.

• Government bodies, regulators, or law enforcement agencies for legal and regulatory obligations.

• Our advisors or auditors for professional advice or audit responsibilities.

• Organizations in case of business or asset transactions.

• Government entities as mandated by applicable laws.

Non-personally identifiable information may be publicly shared.

We are legally obligated to provide metadata to HM Revenue & Customs (HMRC) when using software compatible with Making Tax Digital.

5. Marketing

We may contact you with information about our offerings or share your information with group companies and selected third parties for marketing purposes. You have the right to opt out at any time.

Third-Party Platform Advertising

When responding to communications on third-party platforms, we may share your information for targeted advertising based on your profile and interests.

We use Conversion APIs from Meta, Google, and LinkedIn for ad optimization. Consent withdrawal to “Targeting technologies” deactivates this tool.

6. Your Information and Your Rights

If based within the EEA or similar jurisdictions, you have rights, including access, rectification, erasure, objection, data portability, and complaint lodging.

You may update incorrect information or notify us of changes to keep records accurate.

Withdrawal of consent may impact access to our website, applications, or services.

We retain personal information for business purposes or as permitted by laws. Upon no longer needing your information, it will be securely disposed of.

7. Changes to Our Privacy Notice

We may change this Privacy Notice without diminishing your rights. Updates will be on our website, with the “last updated” date indicating changes.

8. Security and Storage of Information

We use technical and organizational measures to secure information. However, we cannot guarantee the security of transmitted information. If you suspect account compromise, contact us at support@interactcore.net.

9. Transfers Outside of the EEA and the UK

Your information may be transferred outside the EEA to the United States or other territories. We ensure service providers adhere to data protection laws.

By using our website, products, or services, you consent to information transfer outside the EEA.

10. Other Sites and Social Media

External links from our website lead to other sites where this Privacy Notice no longer applies. We are not responsible for handling your data after leaving our site.

Our platforms allow sharing information on social media. Manage privacy settings within your social media account to control accessed personal information.

11. Cookies, Analytics, and Traffic Data

Refer to the interactcore.net website’s cookie policy here.

Privacy Notice does not apply when leaving our site via external links. Read privacy information on third-party sites.

12. Further Information

For questions, contact our Chief Data Protection Officer at GA12 Banex Plaza Abuja, Nigeria, or support@interactcore.net.